Corporate Culture: Whose Job Is It?

Company Culture

Experts say management involves a focus on timelines, budgets, and metrics, among other things, while leadership involves a focus on vision, buy-in, motivation, culture, and people.  Being successful in management may result in a leadership position, but leaders must do well when it comes to culture to achieve success in their leadership roles.

Jack Ma, CEO of the Chinese B2B e-trading company Alibaba states, “I want to be the 1 percent of the company [who is] thinking that making money is the result — not the goal.”

While some CEOs believe they are too busy to handle matters involving corporate culture, others believe it is their job.  Some believe the HR department is responsible for maintaining corporate culture, but experts say a strong culture requires CEOs and other top leaders to take responsibility for it.

Contact Mary Hladio for a 30-minute consultation about the Ascend™ Program to discuss your organizations culture.

Source: Forbes (02/17/11) Kotter, John

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Lattice vs. Ladder

lattice work

Lattice vs. Ladders

I am often asked about implementing career ladders or establishing career paths for existing employeess.

Attracting the right employees has always been a challenge for employers, but there are several trends that are making that task harder, including the economic recession and increasing globalization.

Rather than create a career ladder for employees, some companies are crafting a career “lattice”, which enables employees to develop their own career paths by obtaining certain skills or experiences outside their current job without turning to a competing firm. Lattice frameworks also enable employees to move sideways or even downward depending upon their career and personal goals, which fosters retention and continued engagement.

One of the first steps is for an employer to use technology to map out the career architecture of the organization and then link that information to the HR system, which will match workers to skill areas. Creating an ongoing dialogue about performance with workers can help employers uncover hidden talents and skills.

Employers’ budgets are strapped, meaning they are unable to train every worker, but lattice frameworks can help companies locate people with the right skills and background to fit their needs. However, in some ways, workers can be overwhelmed by the choices available to them, which is why HR needs to create models that illustrate those opportunities and whether they are a good fit for particular employees.

The IntelliGap Assessment exclusively provided by Ember Carriers can help your organization define the skills gap needed for your organization’s success.  Contact an Ember Carriers senior consultant today at (513) 984-9333.

Source: Human Resource Executive (11/01/10) Ciccarelli, Maura C.

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Transforming Your Organization

According to the authors of the book “The Orange Revolution,” there are several factors that make for a successful team. For the best-functioning teams each member has:

Teamwork

  • Ambitious goals
  • Perseveres through difficulty and change
  • Takes calculated risks and measures results
  • Tells stories to illustrate what they are trying to accomplish
  • Believes in colleagues’ abilities and what can be accomplished together as a team

And when trying to transform a company, two of the biggest targets for change are:

  • Teamwork
  • Sustainable profit growth

These are the lessons learned from studying the teamwork environment at Pepsi Bottling Group, Madison Square Garden, American Express, and other top-performing companies.

Companies that want to mimic this success should start by defining a common cause, the authors say, and then start arguing. Speaking honestly, supporting each other, and even cheering for each other are vital aspects of a successful team, they say.

Meanwhile the authors of “Grow Your Profits” offer the Vbridge Model for using sustainable practices to increase profits, boost employment, and respect the environment. The model helps a company to streamline processes, improve employee efficiency, increase product innovations, and boost transparency throughout an organization. The goal is to plan alternatives for the future to attain a profitable an responsible environmental footprint.

If your organization is looking for breakthrough transformation in leadership performance, organizational effectiveness and employee engagement, contact an Ember Carrier’s senior consultant today (513) 984-9333.

Source: CMA Management (11/10)

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Mindfulness as a Tool for Organizational and Social Change

Most discussions of corporate social responsibility focus on actions and decisions at the corporate, organizational level, but it also involves individuals that are considering the costs and benefits of social responsibility factors. Pravir Malik, an organizational change consultant began a project to examine mindfulness in the workplace as a tool for individual, organizational, and societal change.

Malik introduced a fractal-based system of mindfulness into the Stanford University Medical Center’s Leadership Academy training, suggesting that addressing dysfunction at the micro level could create larger patterns that have positive effects at higher levels. Medical team members were given a software tool to track their feelings throughout the day, particularly in relation to team meetings.  Team members became more aware of triggers for both happiness or unhappiness, allowing team members to resolve some dysfunctions.

Seven teams underwent a Subarctic Survival Exercise, in which they first prioritized a list of 15 items required for survival after a simulated plane crash in the subarctic region. Malik found a correlation between the teams that performed best and their use of the Web-based team dynamics tool.

This suggests that purposefully recognizing and recording relational dynamics allowed teams to create positive dynamics and helped them perform better together. Malik connected this with corporate social responsibility by noting that greater consciousness at the individual level can make people more aware of the impact of their actions.

Integrating more holistic environmental, social, and governance considerations into a business strategy can lead to new opportunities and reduced externalities. Malik says, “It is perhaps of little surprise that fractal dynamics was intuitively grasped by such effective individuals as Gandhi and Einstein many decades ago.

Gandhi is known to have stated, ‘Become the change that you wish to see in the world.’ This statement is imbued with fractal reality: by changing the base-pattern [at the individual level] the subsequent levels of an organization, and its entire interaction and approach to the market, environment and society, are also fundamentally changed.”

Source: Forbes (02/01/11) Skibola, Nicole

Companies See Success in Listening to Employees

Listening to employees

Getty Images via @daylife

Some companies are taking steps to identify what employees are interested in. For example, Hospira, a drug and medical device maker, conducted a survey by an internal group called the Hospira Women’s Network. The survey found that women:

  • sought opportunities for charitable work
  • leadership development
  • mentoring relationships
  • networking

This signifies that women want to have their ideas heard, similar to all employees, according to Kathy McDonagh, Hospira’s vice president for executive relations, who also heads a steering committee for the network.

The results of the employee survey spurred the company to create the “ignite program,” which enables staff to submit grant applications for ideas that enhance employee effectiveness. McDonagh submitted a grant application to expand the Hospira Women’s Network globally, and the group was awarded $5,000. The funds were used to launch meetings in international offices, including a video presentation featuring Hospira board member Connie Curran discussing the company’s commitment to women in leadership and the formation of resource libraries geared toward women. McDonagh says the grant funds represent an investment because “the stronger your women leaders are, the more they can drive growth of the organization and their own career development.”

Source:Chicago Tribune (12/06/10) Meyer, Ann

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Employee Engagement Matters More Than You Think

employee engagement

Are your employees engaged?

Any one who has heard me speak knows I believe that work and personal lives cannot be fully separated for most people, and a person who is fully engaged in an enriching job often has:

  • Strong relationships in marriage or significant partnerships
  • Well defined friendships that act as a circle of influence
  • Deep ties in the community.

Employees who are engaged in an organization are:

  • More committed to the mission, vision and success of their organizations
  • Contribute to the bottom line with increased productivity and profits

Research already has established the benefits of full engagement in an organization, but many people think that companies alone are responsible for engagement.  Instead, it lies with both the employer and employee.

Employees should engage in a mutual give-and-take relationship with their employers to develop a sense of ownership about their organizations. Individuals should find where passion, purpose, and pay intersect. Employers should command employee trust, show a willingness to invest in employee growth, and recognize their efforts and contributions.

Ember Carriers Leadership offers a customizable employee engagement survey that measures 20 attributes of organizational effectiveness.  Contact an Ember Carrier consultant today (513) 984-9333 and ask about MindShare (TM).

Source: HR Magazine (02/11) Karsan, Rudy

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