September 6th, 2011 
Mary Hladio 
Knowledge work is essential
A white paper published in February 2010 by the American Society for Training and Development (ASTD) found that 79 percent of surveyed companies said they had a skills gap. The report cited two chief reasons:
- Changing nature of work
- Workers’ educational levels lagging behind employers’ skill demands
ASTD described knowledge work as transaction-based labor that is reliant upon worker judgment and innovation. The report said knowledge work is essential because it contributes to an organization’s financial health. “Companies with high numbers of knowledge workers are among the fastest growing in the economy,” the survey stated, based on data from the U.S. Bureau of Labor Statistics and the National Center for Education Statistics.
This research projected that by 2015, the percentage of jobs requiring highly skilled workers will rise to 75 percent, compared with 50 percent in 1991. Industries requiring science, technology, engineering, or math skills will have the highest demand for skilled workers, and “60 percent of new jobs will require skills held by 20 percent of the population,” according to the survey. U.S. industries will be compelled to use education to address skills gaps, including company-wide learning and development for current staff, along with targeted hiring initiatives.
Chief Learning Officer (08/11) Fraleigh, James M.
Web: www.embercarriers.com|Twitter: www.twitter.com/embercarriers|LinkedIn: www.linkedin.com/in/mhladio
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