Diversity has a serious and direct impact on business results. Successful organizations are able to tap into the brainpower of talented and diverse workforces in order to serve a diversity of customers. Innovative thinking and problem solving is more likely to come from teams comprised of people with different cultural and demographic backgrounds, i.e. people with different points of view. Organizations need to optimize the use of talent at all levels with behaviors that reflect that talent comes in different packages, i.e. color, sex, age, etc.
Fostering Diversity is closely related to three other competencies – Global Perspective, Fostering Teamwork and Interpersonal Awareness.
Competency Definition: Working effectively with all races, nationalities, cultures, disabilities, ages and sexes. Promoting equal and fair treatment and opportunity for all.
An employee demonstrating this competency:
a) Proactively seeks information from others who have different personalities,backgrounds, and styles. Includes them in decision-making and problem solving.
b) Communicates and cooperates with others who havea diversity of cultural and demographic backgrounds.
c) Makes it easy for others to feel valuable regardless of diversity in personality, culture, or background.
d) Includes in conversations people with diverse cultural backgrounds, and invites them to be part of informal work-related activities, such as going to lunch or attending company social events.
e) For a manager or team leader, hires and develops people with a diversity of cultural and demographic backgrounds. For an employee, helps recruit and orient employees with a diversity of cultural and demographic backgrounds.
Ember Carriers is proud to offer competency based organizational development services using the Workitect model. For more information, call one of our senior consultants at (513) 984-9333 for a free strategy session to learn how build a stronger company culture.
- Embracing the new demographic(business.financialpost.com)
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- The Benefits of A Diverse Workplace(rabidofficemonkey.com)