In 2012, too many organizations will throw money down the toilet. Again. How?
- their leaders believe that disengaged employees are few and far between
- managers get too busy to use even the simplest practices to engage people
- no one measures bleeding cash when top performers go to the competition, or loyal employees glaze-over
2. Involve people in process—Whether it be LEAN, Kaizen or other methods, you can ”light up” teams of employees by involving them. Some organizations use Kaizen as an engagement strategy, not just a process strategy. Of course one benefit is efficiency and cost savings. Another benefit is a measurable performance gain from employees who go the extra mile, because they wanna!
3. Encourage confrontation—It’s been said that 85% of people on the planet are conflict-avoidant. Managers dodge feedback…peers delay difficult conversations…people cover their asses. Although conflict training teaches technique, training is not enough. People respond even better when their manager encourages confrontation. Skilled managers invite apprehensive people behind closed doors for straight-talk. They ask pregnant questions in staff meetings, showing that personal motives are less important than quality, delivery, financial performance and customer satisfaction.
If you would like more information on the bottomline for your company, contact a senior consultant with Ember Carriers at (513) 984-9333 for a complimentary consultation to discuss your company’s needs.